Account
Register for an account here: https://www.mumtazpremium.com/account/register
• Track your orders and review past purchases
• Save your addresses for quicker check out
• Manage your account details, address book and email preferences
Orders & Tracking
Products are sold exclusively at www.mumtazpremium.com
Once an order is placed, please allow one to two business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 7 business days for the package to arrive to you from the day your order is shipped.
Please contact us if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.
Unfortunately we are not shipping overseas. But, we are working on this. Be the first to know when we do by signing up to our newsletter
Payment
We accept Visa, MasterCard, American Express, Union Pay, Google Pay, Apple Pay and Discover cards.
You can also choose to pay with PayPal
Shop is a shopping destination and delivery tracking app that's available to customers on iOS, Android, and on the web. Customers can use the Shop app to track packages, discover new stores and products, make purchases using Shop Pay.
The easiest way to make sure you're on top of all of our best deals is to open a Mumtaz Premium customer account and opt into Mumtaz marketing communications. A Mumtaz Premium profile is free, and you'll be the first to hear about exclusive offers and sales—including discounts. Please remember that only discounts provided directly by Mumtaz Premium are valid.
Codes from any source other than Mumtaz Premium are not valid and will not successfully apply to orders placed on mumtazpremium.com
Cancellation & Refunds
If you would like to cancel your order please email: order@mumtazpremium.com with your order number and email used for placing the order.
Orders cannot be cancelled if they have been dispatched and sent out for delivery.
Please note cancelling your order may incur a restocking fee of £5
Orders cannot be cancelled if they have been dispatched and sent out for delivery.
In case of a refund, a credit of the refund amount will be applied to your original payment method.
Please allow for 5-10 working days for this to reach your account before contacting us.
Frequently asked questions
Can’t find what you are looking for? Our people are here to help you?